Track Order
Track Your Crypto Assets Order
Check the status of an order using the reference provided at checkout, or contact customer service if you need help locating your order.
Common Questions
Where do I find my order reference?
Your order reference is provided on the order confirmation screen and in your confirmation email. Quote it when contacting customer service so the order can be located quickly.
What status should I expect to see?
Orders move from awaiting payment to processing and then to dispatch once the piece is prepared and the insured label is created.
My order has not updated for several days. What should I do?
Contact customer service with your order reference. Made-to-order designs have longer production times, and the store can confirm the current status.